Last Update: 07/31/2025
Thank you for visiting SoldOut Coaching LLC. We are committed to respecting user privacy and protecting it through compliance with this policy. Please review this statement, which operates alongside our Terms of Use.
DEFINITIONS
To clarify terms, this section defines certain words with specific meanings in this statement:
“SoldOut Coaching LLC,” “we,” “us” refers to the company, its owner(s), parent company(ies), and employees.
“Statement” refers to this Privacy Policy you are reading now.
“User” or “you” refers to anyone who uses this website or its materials and agrees to this policy.
“User Account” refers to an individual’s account registered on this website.
“Service” includes the coaching programs, content, digital trainings, and tools offered by SoldOut Coaching LLC.
ONLINE PRIVACY STATEMENT
This policy describes how we handle information collected through our website,
www.soldoutcoaching.co, including:
Types of information collected and methods of collection
Usage, sharing, and protection of collected information
User choices and controls
Access and updates to your data
CTIA Privacy Disclaimer
We comply with Cellular Telecommunications Industry Association (CTIA) privacy guidelines. If you opt in to receive SMS messages, we do not share your personal information with third parties. Any changes to this policy will be communicated clearly.
INFORMATION COLLECTION AND USE
Some website features may require registration. In those cases, we may collect personal identifiers including your name, email, phone number, or address.
Examples of personal data use include:
Emails & Forms: We retain the contact info you submit via forms or email to respond to your inquiries or offer services you may be interested in.
Account Registration: If you register an account, we use your details to set up and manage your user profile.
Coaching or Subscription Services: Payments are processed via secure third-party platforms; we do not store sensitive payment data.
SERVICE QUALITY MONITORING
Customer service calls or support messages may be recorded or reviewed for training or quality assurance purposes.
LOST OR STOLEN INFORMATION
If your payment or login information is lost, stolen, or compromised, please contact us immediately at [email protected] so we can assist and protect your data.
USES OF INFORMATION
Your personal information will only be used for the purpose it was submitted, unless additional consent is provided. Examples include:
Responding to support requests
Processing billing and order info
Providing account access or coaching updates
Sending relevant offers or training notifications
DISCLOSURE TO THIRD PARTIES
We may work with advertising or analytics companies to better understand website performance and user behavior. Any shared data is aggregated and not personally identifiable.
STATISTICAL USE
We may use anonymized user data for research, analytics, and service improvement.
USER CHOICES & OPT-OUT OPTIONS
You may opt out of promotional emails or texts by following the instructions in the message or contacting us at [email protected]. Please allow reasonable time for processing.
CHILDREN’S PRIVACY & AGE LIMITATION
In compliance with COPPA, SoldOut Coaching LLC does not knowingly collect personal information from users under age 18.
If we discover a registration made by a minor, we will delete the account and notify the associated parent/guardian if contact info is available.
CALIFORNIA CONSUMER PRIVACY ACT (CCPA)
If you are a California resident, you have the right to request:
Access to your personal data
Deletion of your personal data
Details about what data is collected and how it is used
To submit a request, email us at [email protected]. We may ask for identity verification before proceeding.
CHANGES TO THIS PRIVACY STATEMENT
We may update this policy periodically. Any material changes will be posted clearly on our website. Revisit this page regularly to stay informed of updates.
CONTACT US
If you have any questions regarding this Privacy Policy or your personal data, please reach out:
SoldOut Coaching LLC
